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Making e-Government systems workable: Exploring the evolution of frames

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dc.contributor.author Azad B.
dc.contributor.author Faraj S.
dc.contributor.editor
dc.date 2008
dc.date.accessioned 2017-09-07T07:51:41Z
dc.date.available 2017-09-07T07:51:41Z
dc.date.issued 2008
dc.identifier 10.1016/j.jsis.2007.12.001
dc.identifier.isbn
dc.identifier.issn 09638687
dc.identifier.uri http://hdl.handle.net/10938/12292
dc.description.abstract As with other IT projects, implementing workable e-Government systems requires bringing together different stakeholders and bridging their perspectives during implementation. These perspectives often take the form of competing technology frames consisting of differentiated beliefs, interests, technology evaluation routines and artifact characteristics that need to be recognized and reconciled in order to make e-Government systems workable. Prior research, while recognizing the importance of frame evolution in making systems workable, has rarely described the underlying processes. This paper builds on a 10-year e-Government implementation to describe and analyze the processes of frame evolution-namely, frame differentiation, frame adaptation, and frame stabilization-that can help translate and reconcile competing frames into a truce frame. The examined properties of these specific processes are described and their dynamics are analyzed, thereby extending the e-Government implementation literature through a deeper understanding of frame evolution processes. © 2007 Elsevier B.V. All rights reserved.
dc.format.extent
dc.format.extent Pages: (75-98)
dc.language English
dc.publisher AMSTERDAM
dc.relation.ispartof Publication Name: Journal of Strategic Information Systems; Publication Year: 2008; Volume: 17; no. 2; Pages: (75-98);
dc.relation.ispartofseries
dc.relation.uri
dc.source Scopus
dc.subject.other
dc.title Making e-Government systems workable: Exploring the evolution of frames
dc.type Article
dc.contributor.affiliation Azad, B., Business Information and Decision Systems, Olayan School of Business, American University of Beirut, Bliss Street, Beirut, Lebanon
dc.contributor.affiliation Faraj, S., Desautels Faculty of Management, McGill University, Montreal, Que. H3A 1G5, Canada
dc.contributor.authorAddress Azad, B.; Business Information and Decision Systems, Olayan School of Business, American University of Beirut, Bliss Street, Beirut, Lebanon; email: ba20@aub.edu.lb
dc.contributor.authorCorporate University: American University of Beirut; Faculty: Suliman S. Olayan School of Business; Department: School of Business;
dc.contributor.authorDepartment School of Business
dc.contributor.authorDivision
dc.contributor.authorEmail ba20@aub.edu.lb; samer.faraj@mcgill.ca
dc.contributor.faculty Suliman S. Olayan School of Business
dc.contributor.authorInitials Azad, B
dc.contributor.authorInitials Faraj, S
dc.contributor.authorOrcidID Faraj, Samer-0000-0002-6585-0351
dc.contributor.authorReprintAddress Azad, B (reprint author), Amer Univ Beirut, Olayan Sch Business, Bliss St, Beirut 110236, Lebanon.
dc.contributor.authorResearcherID Faraj, Samer-B-7934-2008
dc.contributor.authorUniversity American University of Beirut
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dc.description.citedCount 22
dc.description.citedTotWOSCount 12
dc.description.citedWOSCount 12
dc.format.extentCount 24
dc.identifier.articleNo
dc.identifier.coden JSIYE
dc.identifier.pubmedID
dc.identifier.scopusID 44149104362
dc.identifier.url
dc.publisher.address PO BOX 211, 1000 AE AMSTERDAM, NETHERLANDS
dc.relation.ispartofConference
dc.relation.ispartofConferenceCode
dc.relation.ispartofConferenceDate
dc.relation.ispartofConferenceHosting
dc.relation.ispartofConferenceLoc
dc.relation.ispartofConferenceSponsor
dc.relation.ispartofConferenceTitle
dc.relation.ispartofFundingAgency
dc.relation.ispartOfISOAbbr J. Strateg. Inf. Syst.
dc.relation.ispartOfIssue 2
dc.relation.ispartOfPart
dc.relation.ispartofPubTitle Journal of Strategic Information Systems
dc.relation.ispartofPubTitleAbbr J Strategic Inform Syst
dc.relation.ispartOfSpecialIssue
dc.relation.ispartOfSuppl
dc.relation.ispartOfVolume 17
dc.source.ID WOS:000256984000002
dc.type.publication Journal
dc.subject.otherAuthKeyword Black-boxing
dc.subject.otherAuthKeyword e-Government
dc.subject.otherAuthKeyword Frame evolution
dc.subject.otherAuthKeyword IT implementation
dc.subject.otherAuthKeyword Negotiation
dc.subject.otherAuthKeyword Obligatory point of passage
dc.subject.otherAuthKeyword Technology frame
dc.subject.otherChemCAS
dc.subject.otherIndex Data acquisition
dc.subject.otherIndex Electronic commerce
dc.subject.otherIndex Information retrieval
dc.subject.otherIndex Message passing
dc.subject.otherIndex E-Government systems
dc.subject.otherIndex Frame evolution
dc.subject.otherIndex Stakeholders
dc.subject.otherIndex Information systems
dc.subject.otherKeywordPlus INFORMATION-TECHNOLOGY
dc.subject.otherKeywordPlus MODEL
dc.subject.otherKeywordPlus ORGANIZATIONS
dc.subject.otherKeywordPlus FLEXIBILITY
dc.subject.otherKeywordPlus CHALLENGES
dc.subject.otherKeywordPlus STRATEGY
dc.subject.otherKeywordPlus ADOPTION
dc.subject.otherKeywordPlus AGENCY
dc.subject.otherWOS Computer Science, Information Systems
dc.subject.otherWOS Information Science and Library Science


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