AUB ScholarWorks

Making e-Government systems workable: Exploring the evolution of frames

Show simple item record Azad B. Faraj S.
dc.contributor.editor 2008 2017-09-07T07:51:41Z 2017-09-07T07:51:41Z 2008
dc.identifier 10.1016/j.jsis.2007.12.001
dc.identifier.issn 09638687
dc.description.abstract As with other IT projects, implementing workable e-Government systems requires bringing together different stakeholders and bridging their perspectives during implementation. These perspectives often take the form of competing technology frames consisting of differentiated beliefs, interests, technology evaluation routines and artifact characteristics that need to be recognized and reconciled in order to make e-Government systems workable. Prior research, while recognizing the importance of frame evolution in making systems workable, has rarely described the underlying processes. This paper builds on a 10-year e-Government implementation to describe and analyze the processes of frame evolution-namely, frame differentiation, frame adaptation, and frame stabilization-that can help translate and reconcile competing frames into a truce frame. The examined properties of these specific processes are described and their dynamics are analyzed, thereby extending the e-Government implementation literature through a deeper understanding of frame evolution processes. © 2007 Elsevier B.V. All rights reserved.
dc.format.extent Pages: (75-98)
dc.language English
dc.publisher AMSTERDAM
dc.relation.ispartof Publication Name: Journal of Strategic Information Systems; Publication Year: 2008; Volume: 17; no. 2; Pages: (75-98);
dc.source Scopus
dc.title Making e-Government systems workable: Exploring the evolution of frames
dc.type Article
dc.contributor.affiliation Azad, B., Business Information and Decision Systems, Olayan School of Business, American University of Beirut, Bliss Street, Beirut, Lebanon
dc.contributor.affiliation Faraj, S., Desautels Faculty of Management, McGill University, Montreal, Que. H3A 1G5, Canada
dc.contributor.authorAddress Azad, B.; Business Information and Decision Systems, Olayan School of Business, American University of Beirut, Bliss Street, Beirut, Lebanon; email:
dc.contributor.authorCorporate University: American University of Beirut; Faculty: Suliman S. Olayan School of Business; Department: School of Business;
dc.contributor.authorDepartment School of Business
dc.contributor.faculty Suliman S. Olayan School of Business
dc.contributor.authorInitials Azad, B
dc.contributor.authorInitials Faraj, S
dc.contributor.authorOrcidID Faraj, Samer-0000-0002-6585-0351
dc.contributor.authorReprintAddress Azad, B (reprint author), Amer Univ Beirut, Olayan Sch Business, Bliss St, Beirut 110236, Lebanon.
dc.contributor.authorResearcherID Faraj, Samer-B-7934-2008
dc.contributor.authorUniversity American University of Beirut
dc.description.cited Andersen KV, 2006, GOV INFORM Q, V23, P236, DOI 10.1016-j.giq.2005.11.008; Barrett MI, 1999, EUR J INFORM SYST, V8, P1, DOI 10.1057-palgrave.ejis.3000313; BENBASAT I, 1987, MIS QUART, V11, P369, DOI 10.2307-248684; BIJKER WE, 1993, SCI TECHNOL HUM VAL, V18, P113, DOI 10.1177-016224399301800107; Boudreau MC, 2005, ORGAN SCI, V16, P3, DOI 10.1287-orsc.1040.0103; Bourdieu P., 1990, LOGIC PRACTICE; Bowker G., 1999, SORTING THINGS OUT C; Cadili S, 2005, J STRATEGIC INF SYST, V14, P167, DOI 10.1016-j.jsis.2005.04.006; Callon M., 1986, POWER ACTION BELIEF; Callon M., 1981, ADV SOCIAL THEORY ME; Chau PYK, 2002, COMMUN ACM, V45, P138, DOI 10.1145-570907.570911; CHOU TC, DECISION SUPPORT SYS; Danziger JN, 2004, SOC SCI COMPUT REV, V22, P100, DOI 10.1177-0894439303259892; Davidson E., 2006, J APPL BEHAV SCI, V42, P23, DOI DOI 10.1177-0021886305285126; Davidson EJ, 2002, MIS QUART, V26, P329, DOI 10.2307-4132312; Desouza KC, 2007, TECHNOVATION, V27, P204, DOI 10.1016-j.technovation.2006.09.002; EISENHARDT KM, 1989, ACAD MANAGE REV, V14, P532, DOI 10.2307-258557; Emirbayer M, 1998, AM J SOCIOL, V103, P962, DOI 10.1086-231294; Faraj S, 2004, INFORM TECHNOLOGY PE, V17, P186, DOI 10.1108-09593840410542501; Feldman MS, 2003, ADMIN SCI QUART, V48, P94, DOI 10.2307-3556620; Fountain J. E., 2001, BUILDING VIRTUAL STA; GARUD R, 1994, ORGAN SCI, V5, P344, DOI 10.1287-orsc.5.3.344; GRONLUND A, 2005, COMMUNICATIONS ASS I, P15; Hackney R, 2006, EUR J OPER RES, V173, P1161, DOI 10.1016-j.ejor.2005.07.010; Heeks R, 2002, INFORM SOC, V18, P101, DOI 10.1080-01972240290075039; Heintze T., 2000, J PUBL ADM RES THEOR, V10, P801; Kramer R. M., 1995, NEGOTIATION SOCIAL P; Latour B., 1988, PASTEURIZATION FRANC; Latour Bruno, 1987, SCI ACTION FOLLOW SC; LEE AS, 1989, MIS QUART, V13, P33, DOI 10.2307-248698; Lin A, 2005, EUR J INFORM SYST, V14, P49, DOI 10.1057-palgrave.ejis.3000521; Locke K, 1996, J MANAGE INQUIRY, V5, P239, DOI 10.1177-105649269653008; LUNAREYES LF, 2005, EUROPEAN J INFORM SY, P93; Lynch M., 2001, PRACTICE TURN CONT T; McGovern T, 2004, INFORM MANAGE-AMSTER, V42, P243, DOI; Montealegre R, 2000, MIS QUART, V24, P417, DOI 10.2307-3250968; Moon MJ, 2005, INFORM SYST J, V15, P43, DOI 10.1111-j.1365-2575.2005.00185.x; Nelson R., 1982, EVOLUTIONARY THEORY; Norris DF, 2005, PUBLIC ADMIN REV, V65, P64; ORLIKOWSKI WJ, 1992, ORGAN SCI, V3, P398, DOI 10.1287-orsc.3.3.398; ORLIKOWSKI WJ, 1994, ACM T INFORM SYST, V12, P174, DOI 10.1145-196734.196745; Orlikowski W. J., 1992, P C COMP SUPP COOP W, P362, DOI 10.1145-143457.143549; Orlikowski WJ, 2006, J APPL BEHAV SCI, V42, P127, DOI 10.1177-0021886305285130; Orlikowski WJ, 2002, ORGAN SCI, V13, P249, DOI 10.1287-orsc.; Ovaska P., 2005, Scandinavian Journal of Information Systems, V17; PARE G, 2004, COMMUNICATIONS ASS I, V13, P233; Pettigrew A. M., 1997, SCAND J MANAG, V13, P337, DOI 10.1016-S0956-5221(97)00020-1; Pettigrew AM, 2001, ACAD MANAGE J, V44, P697, DOI 10.2307-3069411; Pinch T. J., 1987, SOCIAL CONSTRUCTION, P17; Robey D, 1996, ACM T INFORM SYST, V14, P30, DOI 10.1145-214174.214178; Schatzki T., 2001, PRACTICE TURN CONT T; Star SL, 1996, INFORM SYST RES, V7, P111, DOI 10.1287-isre.7.1.111; Strauss A, 1994, HDB QUALITATIVE RES; STRAUSS A, 1979, NEGOTIATIONS VARIETI; Strauss A., 1998, BASICS QUALITATIVE R; *UN DEV PROGR, 2005, SUPP POL DEV IMPL GO; *UN DEV PROGR, 2005, STAK HOLD STICK HOLD; VANDEVEN AH, 1992, STRATEGIC MANAGE J, V13, P169, DOI 10.1002-smj.4250131013; Wagner EL, 2004, J STRATEGIC INF SYST, V13, P305, DOI 10.1016-j.jsis.2004.11.002; Wagners E. L., 2006, J APPL BEHAV SCI, V42, P40, DOI 10.1177-0021886305284290; West DM, 2004, PUBLIC ADMIN REV, V64, P15, DOI 10.1111-j.1540-6210.2004.00343.x; Wilson M, 2005, J STRATEGIC INF SYST, V14, P17, DOI [10.1016-j.jsis.2004.11.007, 10.1016-j.sis.2004.11.007]; *WORLD BANK, 2003, PROJECTLE7197 WORLD; *WORLD BANK, 1994, PROJECTLE3770 WORLD; *WORLD BANK, 2001, REP LEB UPD; *WORLD BANK, 2005, COUNTR ASS STRAT REP; Yin R. K., 2003, CASE STUDY RES DESIG
dc.description.citedCount 22
dc.description.citedTotWOSCount 12
dc.description.citedWOSCount 12
dc.format.extentCount 24
dc.identifier.coden JSIYE
dc.identifier.scopusID 44149104362
dc.publisher.address PO BOX 211, 1000 AE AMSTERDAM, NETHERLANDS
dc.relation.ispartOfISOAbbr J. Strateg. Inf. Syst.
dc.relation.ispartOfIssue 2
dc.relation.ispartofPubTitle Journal of Strategic Information Systems
dc.relation.ispartofPubTitleAbbr J Strategic Inform Syst
dc.relation.ispartOfVolume 17
dc.source.ID WOS:000256984000002
dc.type.publication Journal
dc.subject.otherAuthKeyword Black-boxing
dc.subject.otherAuthKeyword e-Government
dc.subject.otherAuthKeyword Frame evolution
dc.subject.otherAuthKeyword IT implementation
dc.subject.otherAuthKeyword Negotiation
dc.subject.otherAuthKeyword Obligatory point of passage
dc.subject.otherAuthKeyword Technology frame
dc.subject.otherIndex Data acquisition
dc.subject.otherIndex Electronic commerce
dc.subject.otherIndex Information retrieval
dc.subject.otherIndex Message passing
dc.subject.otherIndex E-Government systems
dc.subject.otherIndex Frame evolution
dc.subject.otherIndex Stakeholders
dc.subject.otherIndex Information systems
dc.subject.otherKeywordPlus INFORMATION-TECHNOLOGY
dc.subject.otherKeywordPlus MODEL
dc.subject.otherKeywordPlus ORGANIZATIONS
dc.subject.otherKeywordPlus FLEXIBILITY
dc.subject.otherKeywordPlus CHALLENGES
dc.subject.otherKeywordPlus STRATEGY
dc.subject.otherKeywordPlus ADOPTION
dc.subject.otherKeywordPlus AGENCY
dc.subject.otherWOS Computer Science, Information Systems
dc.subject.otherWOS Information Science and Library Science

Files in this item

Files Size Format View

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record

Search AUB ScholarWorks


My Account