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E-Government institutionalizing practices of a land registration mapping system

Show simple item record Azad B. Faraj S.
dc.contributor.editor 2009 2017-09-07T07:51:44Z 2017-09-07T07:51:44Z 2009
dc.identifier 10.1016/j.giq.2008.08.005
dc.description.abstract Delivering on the promise of E-Government (E-Gov) to implement IT-enabled changes implies that processes and service delivery modifications are incorporated into the routine operations of the public sector. This is referred to as institutionalization. In contrast, institutionalizing E-Gov involves practices through which system functionalities and procedures come to assume an embedded status within the organizational environment. Prior research has focused on institutionalization but offered few clues on these institutionalizing practices of E-Gov within organizations. Our theoretical framework posits that institutionalizing of E-Gov can be analyzed as situated practices. We apply this conceptual approach to analyze the case of an 11-year implementation of a strategic E-Gov project that automated the land mapping registration services and their delivery to the public. We examine institutionalization outcomes as construction of actor-networks and institutionalizing practices as enactment of actor-network reconfiguration. Our findings provide evidence of black-box status for some E-Gov functions and situated institutionalization for others. We thereby extend the research on E-Gov post-adoption and post-implementation behaviors by providing early evidence of generic institutionalization measures and institutionalizing practices. © 2008 Elsevier Inc. All rights reserved.
dc.format.extent Pages: (5-14)
dc.language English
dc.publisher SAN DIEGO
dc.relation.ispartof Publication Name: Government Information Quarterly; Publication Year: 2009; Volume: 26; no. 1; Pages: (5-14);
dc.source Scopus
dc.title E-Government institutionalizing practices of a land registration mapping system
dc.type Article
dc.contributor.affiliation Azad, B., Business Information and Decision Systems, Olayan School of Business, American University of Beirut, Bliss Street, Beirut, Lebanon
dc.contributor.affiliation Faraj, S., Desautels Faculty of Management, McGill University, Montreal, Que. H3A 1G5, Canada
dc.contributor.authorAddress Azad, B.; Business Information and Decision Systems, Olayan School of Business, American University of Beirut, Bliss Street, Beirut, Lebanon; email:
dc.contributor.authorCorporate University: American University of Beirut; Faculty: Suliman S. Olayan School of Business; Department: School of Business;
dc.contributor.authorDepartment School of Business
dc.contributor.authorFaculty Suliman S. Olayan School of Business
dc.contributor.authorInitials Azad, B
dc.contributor.authorInitials Faraj, S
dc.contributor.authorOrcidID Faraj, Samer-0000-0002-6585-0351
dc.contributor.authorReprintAddress Azad, B (reprint author), Amer Univ Beirut, Olayan Sch Business, Bliss St, Beirut 110236, Lebanon.
dc.contributor.authorResearcherID Faraj, Samer-B-7934-2008
dc.contributor.authorUniversity American University of Beirut
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dc.description.citedCount 16
dc.description.citedTotWOSCount 5
dc.description.citedWOSCount 5
dc.format.extentCount 10
dc.identifier.coden GIQUE
dc.identifier.scopusID 57049116001
dc.publisher.address 525 B STREET, STE 1900, SAN DIEGO, CA 92101-4495 USA
dc.relation.ispartOfISOAbbr Gov. Inf. Q.
dc.relation.ispartOfIssue 1
dc.relation.ispartofPubTitle Government Information Quarterly
dc.relation.ispartofPubTitleAbbr Gov. Inf. Q.
dc.relation.ispartOfVolume 26
dc.source.ID WOS:000262030400002
dc.type.publication Journal
dc.subject.otherAuthKeyword Actor-network
dc.subject.otherAuthKeyword Black-box
dc.subject.otherAuthKeyword E-Government
dc.subject.otherAuthKeyword Enactment
dc.subject.otherAuthKeyword Institutionalizing
dc.subject.otherAuthKeyword Practices
dc.subject.otherKeywordPlus INFORMATION-SYSTEMS
dc.subject.otherKeywordPlus TECHNOLOGY IMPLEMENTATION
dc.subject.otherKeywordPlus ORGANIZATIONS
dc.subject.otherKeywordPlus LESSONS
dc.subject.otherKeywordPlus SECTOR
dc.subject.otherKeywordPlus MODEL
dc.subject.otherWOS Information Science and Library Science

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