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Application of KM measures to the impact of a specialized groupware system on corporate productivity and operations

Show simple item record Artail H.A.
dc.contributor.editor 2006 2017-10-04T11:07:33Z 2017-10-04T11:07:33Z 2006
dc.identifier 10.1016/
dc.identifier.issn 03787206
dc.description.abstract Here we describe an experiment to show the improvement in productivity resulting from use of a specialized groupware system, using quantitative data and observations of the knowledge management (KM) processes, styles, and critical success factors. Data describing the work process before and after the deployment of the system was applied to measure the impact on performance, operations, and knowledge sharing behavior. The attitude of the organization toward knowledge sharing and the deployed groupware system was then studied along several dimensions that represent KM styles, by assessing the KM orientation and motivation of the organization. Lessons learned were presented and used for directing the attention of management to the importance of supporting collaborative and KM technologies for corporate strategic competitiveness. © 2006 Elsevier B.V. All rights reserved.
dc.format.extent Pages: (551-564)
dc.language English
dc.publisher AMSTERDAM
dc.relation.ispartof Publication Name: Information and Management; Publication Year: 2006; Volume: 43; no. 4; Pages: (551-564);
dc.source Scopus
dc.title Application of KM measures to the impact of a specialized groupware system on corporate productivity and operations
dc.type Article
dc.contributor.affiliation Artail, H.A., Department of Electrical and Computer Engineering, American University of Beirut, P.O. Box 11-0236 Riad El-Solh, Beirut, 1107-2020, Lebanon
dc.contributor.authorAddress Artail, H.A.; Department of Electrical and Computer Engineering, American University of Beirut, P.O. Box 11-0236 Riad El-Solh, Beirut, 1107-2020, Lebanon; email:
dc.contributor.authorCorporate University: American University of Beirut; Faculty: Faculty of Engineering and Architecture; Department: Electrical and Computer Engineering;
dc.contributor.authorDepartment Electrical and Computer Engineering
dc.contributor.authorFaculty Faculty of Engineering and Architecture
dc.contributor.authorInitials Artail, HA
dc.contributor.authorOrcidID Wang, Charles-0000-0001-9331-8437;
dc.contributor.authorReprintAddress Artail, HA (reprint author), Amer Univ Beirut, Dept Elect and Comp Engn, POB 11-0236, Beirut 11072020, Lebanon.
dc.contributor.authorResearcherID Wang, Charles-B-5565-2011; Marzagao, Daniela-E-2679-2012
dc.contributor.authorUniversity American University of Beirut
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dc.description.citedCount 25
dc.description.citedTotWOSCount 13
dc.description.citedWOSCount 13
dc.format.extentCount 14
dc.identifier.coden IMAND
dc.identifier.scopusID 33646376443
dc.publisher.address PO BOX 211, 1000 AE AMSTERDAM, NETHERLANDS
dc.relation.ispartOfISOAbbr Inf. Manage.
dc.relation.ispartOfIssue 4
dc.relation.ispartofPubTitle Information and Management
dc.relation.ispartofPubTitleAbbr Inf Manage
dc.relation.ispartOfVolume 43
dc.source.ID WOS:000238000100012
dc.type.publication Journal
dc.subject.otherAuthKeyword Collaboration
dc.subject.otherAuthKeyword Groupware applications
dc.subject.otherAuthKeyword Knowledge management
dc.subject.otherAuthKeyword Knowledge sharing
dc.subject.otherAuthKeyword Organizational performance
dc.subject.otherIndex Competition
dc.subject.otherIndex Computer supported cooperative work
dc.subject.otherIndex Groupware
dc.subject.otherIndex Information technology
dc.subject.otherIndex Societies and institutions
dc.subject.otherIndex Groupware applications
dc.subject.otherIndex Knowledge management
dc.subject.otherIndex Knowledge sharing
dc.subject.otherIndex Organizational performance
dc.subject.otherIndex Knowledge engineering
dc.subject.otherKeywordPlus DECISION-SUPPORT SYSTEM
dc.subject.otherKeywordPlus INFORMATION-SYSTEMS
dc.subject.otherKeywordPlus KNOWLEDGE MANAGEMENT
dc.subject.otherKeywordPlus GROUNDED THEORY
dc.subject.otherKeywordPlus SUCCESS
dc.subject.otherKeywordPlus USERS
dc.subject.otherWOS Computer Science, Information Systems
dc.subject.otherWOS Information Science and Library Science
dc.subject.otherWOS Management

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