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Assessment of human resources management practices in Lebanese hospitals.

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dc.contributor.author El-Jardali F.
dc.contributor.author Tchaghchagian V.
dc.contributor.author Jamal D.
dc.contributor.editor
dc.date 2010
dc.date.accessioned 2017-10-18T13:35:48Z
dc.date.available 2017-10-18T13:35:48Z
dc.date.issued 2010
dc.identifier
dc.identifier.isbn
dc.identifier.issn 10290540
dc.identifier.uri http://hdl.handle.net/10938/20589
dc.description.abstract BACKGROUND: Sound human resources (HR) management practices are essential for retaining effective professionals in hospitals. Given the recruitment and retention reality of health workers in the twenty-first century, the role of HR managers in hospitals and those who combine the role of HR managers with other responsibilities should not be underestimated. The objective of this study is to assess the perception of HR managers about the challenges they face and the current strategies being adopted. The study also aims at assessing enabling factors including role, education, experience and HR training. METHODS: A cross-sectional survey design of HR managers (and those who combine their role as HR manager with other duties) in Lebanese hospitals was utilized. The survey included a combination of open- and close-ended questions. Questions included educational background, work experience, and demographics, in addition to questions about perceived challenges and key strategies being used. Quantitative data analysis included uni-variate analysis, whereas thematic analysis was used for open-ended questions. RESULTS: A total of 96 respondents from 61 hospitals responded. Respondents had varying levels of expertise in the realm of HR management. Thematic analysis revealed that challenges varied across respondents and participating hospitals. The most frequently reported challenge was poor employee retention (56.7percent), lack of qualified personnel (35.1percent), and lack of a system for performance evaluation (28.9percent). Some of the strategies used to mitigate the above challenges included offering continuing education and training for employees (19.6percent), improving salaries (14.4percent), and developing retention strategies (10.3percent). Mismatch between reported challenges and strategies were observed. CONCLUSION: To enable hospitals to deliver good quality, safe healthcare, improving HR management is critical. There is a need for a cadre of competent HR managers who can fully assume these responsibilities and who can continuously improve the status of employees at their organizations. The upcoming accreditation survey of Lebanese hospitals (2010-2011) presents an opportunity to strengthen HR management and enhance competencies of existing HR managers. Recognizing HR challenges and the importance of effective HR strategies should become a priority to policy-makers and top managers alike. Study findings may extend to other countries in the Eastern Mediterranean region.
dc.format.extent
dc.format.extent Pages: (23-28)
dc.language English
dc.relation.ispartof Publication Name: World hospitals and health services : the official journal of the International Hospital Federation; Publication Year: 2010; Volume: 46; no. 1; Pages: (23-28);
dc.relation.ispartofseries
dc.relation.uri
dc.source Scopus
dc.subject.other
dc.title Assessment of human resources management practices in Lebanese hospitals.
dc.type Article
dc.contributor.affiliation El-Jardali, F., Health Management and Policy Department, Faculty of Health Sciences, American University of Beirut, Lebanon.
dc.contributor.affiliation Tchaghchagian, V.
dc.contributor.affiliation Jamal, D.
dc.contributor.authorAddress El-Jardali, F.
dc.contributor.authorCorporate University: American University of Beirut; Faculty: Faculty of Health Sciences; Department: Health Management and Policy;
dc.contributor.authorDepartment Health Management and Policy
dc.contributor.authorDivision
dc.contributor.authorEmail
dc.contributor.authorFaculty Faculty of Health Sciences
dc.contributor.authorInitials
dc.contributor.authorOrcidID
dc.contributor.authorReprintAddress
dc.contributor.authorResearcherID
dc.contributor.authorUniversity American University of Beirut
dc.description.cited
dc.description.citedCount
dc.description.citedTotWOSCount
dc.description.citedWOSCount
dc.format.extentCount 6
dc.identifier.articleNo
dc.identifier.coden
dc.identifier.pubmedID 20614681
dc.identifier.scopusID 77955904019
dc.identifier.url
dc.publisher.address
dc.relation.ispartofConference
dc.relation.ispartofConferenceCode
dc.relation.ispartofConferenceDate
dc.relation.ispartofConferenceHosting
dc.relation.ispartofConferenceLoc
dc.relation.ispartofConferenceSponsor
dc.relation.ispartofConferenceTitle
dc.relation.ispartofFundingAgency
dc.relation.ispartOfISOAbbr
dc.relation.ispartOfIssue 1
dc.relation.ispartOfPart
dc.relation.ispartofPubTitle World hospitals and health services : the official journal of the International Hospital Federation
dc.relation.ispartofPubTitleAbbr World Hosp Health Serv
dc.relation.ispartOfSpecialIssue
dc.relation.ispartOfSuppl
dc.relation.ispartOfVolume 46
dc.source.ID
dc.type.publication Journal
dc.subject.otherAuthKeyword
dc.subject.otherChemCAS
dc.subject.otherIndex adult
dc.subject.otherIndex article
dc.subject.otherIndex cross-sectional study
dc.subject.otherIndex female
dc.subject.otherIndex hospital subdivisions and components
dc.subject.otherIndex human
dc.subject.otherIndex Lebanon
dc.subject.otherIndex male
dc.subject.otherIndex methodology
dc.subject.otherIndex middle aged
dc.subject.otherIndex organization
dc.subject.otherIndex Adult
dc.subject.otherIndex Cross-Sectional Studies
dc.subject.otherIndex Female
dc.subject.otherIndex Humans
dc.subject.otherIndex Lebanon
dc.subject.otherIndex Male
dc.subject.otherIndex Middle Aged
dc.subject.otherIndex Organizational Objectives
dc.subject.otherIndex Personnel Administration, Hospital
dc.subject.otherKeywordPlus
dc.subject.otherWOS


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