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Patient safety culture in a large teaching hospital in Riyadh: Baseline assessment, comparative analysis and opportunities for improvement

Show simple item record El-Jardali F. Sheikh F. Garcia N.A. Jamal D. Abdo A.
dc.contributor.editor 2014 2017-10-18T13:35:51Z 2017-10-18T13:35:51Z 2014
dc.identifier 10.1186/1472-6963-14-122
dc.identifier.issn 14726963
dc.description.abstract In light of the immense attention given to patient safety, this paper details the findings of a baseline assessment of the patient safety culture in a large hospital in Riyadh and compares results with regional and international studies that utilized the Hospital Survey on Patient Safety Culture. This study also aims to explore the association between patient safety culture predictors and outcomes, considering respondent characteristics and facility size. Methods. This cross sectional study adopted a customized version of the HSOPSC and targeted hospital staff fitting sampling criteria (physicians, nurses, clinical and non-clinical staff, pharmacy and laboratory staff, dietary and radiology staff, supervisors, and hospital managers). Results: 3000 questionnaires were sent and 2572 were returned (response rate of 85.7percent). Areas of strength were Organizational Learning and Continuous Improvement and Teamwork within units whereas areas requiring improvement were hospital non-punitive response to error, staffing, and Communication Openness. The comparative analysis noted several areas requiring improvement when results on survey composites were compared with results from Lebanon, and the United States. Regression analysis showed associations between higher patient safety aggregate score and greater age (46 years and above), longer work experience, having a Baccalaureate degree, and being a physician or other health professional. Conclusions: Patient safety practices are crucial toward improving overall performance and quality of services in healthcare organizations. Much can be done in the sampled organizations and in the context of KSA in general to improve areas of weakness and further enhance areas of strength. © 2014 El-Jardali et al.; licensee BioMed Central Ltd.
dc.language English
dc.publisher BioMed Central Ltd.; LONDON
dc.relation.ispartof Publication Name: BMC Health Services Research; Publication Year: 2014; Volume: 14;
dc.source Scopus
dc.title Patient safety culture in a large teaching hospital in Riyadh: Baseline assessment, comparative analysis and opportunities for improvement
dc.type Article
dc.contributor.affiliation El-Jardali, F., Department of Health Management and Policy, Faculty of Health Sciences, American University of Beirut, Beirut, Lebanon, Department of Clinical Epidemiology and Biostatistics, McMaster University, Canada, MML-417, 1280 Main St. West, Hamilton, ON L8S 4L6, Canada
dc.contributor.affiliation Sheikh, F., King Saud University, Riyadh, Saudi Arabia
dc.contributor.affiliation Garcia, N.A., King Saud University, Riyadh, Saudi Arabia
dc.contributor.affiliation Jamal, D., Department of Health Management and Policy, Faculty of Health Sciences, American University of Beirut, Beirut, Lebanon
dc.contributor.affiliation Abdo, A., King Saud University, Riyadh, Saudi Arabia
dc.contributor.authorAddress El-Jardali, F.; Department of Health Management and Policy, Faculty of Health Sciences, American University of Beirut, Beirut, Lebanon; email:
dc.contributor.authorCorporate University: American University of Beirut; Faculty: Faculty of Health Sciences; Department: Health Management and Policy;
dc.contributor.authorDepartment Health Management and Policy
dc.contributor.faculty Faculty of Health Sciences
dc.contributor.authorInitials El-Jardali, F
dc.contributor.authorInitials Sheikh, F
dc.contributor.authorInitials Garcia, NA
dc.contributor.authorInitials Jamal, D
dc.contributor.authorInitials Abdo, A
dc.contributor.authorReprintAddress El-Jardali, F (reprint author), Amer Univ Beirut, Fac Hlth Sci, Dept Hlth Management and Policy, Beirut, Lebanon.
dc.contributor.authorUniversity American University of Beirut
dc.description.cited Alahmadi HA, 2010, QUAL SAF HEALTH CARE, V19, P17; Al-Ahmadi Talal A, 2009, J Egypt Public Health Assoc, V84, P479; Ammar W., 2007, Eastern Mediterranean Health Journal, V13, P138; Baldwin DC, 2003, ACAD MED, V78, P1154, DOI 10.1097-00001888-200311000-00018; Blegen Mary A, 2009, J Patient Saf, V5, P139, DOI 10.1097-PTS.0b013e3181b53f6e; Bodur S, 2009, INT J QUAL HEALTH C, V21, P348, DOI 10.1093-intqhc-mzp035; Bowling A, 1997, RES METHODS HLTH; Deilkas E, 2009, BMC HLTH SERV RES, V8; El- Jardali F, 2003, THESIS CARLETON U CA; El-Jardali F, 2011, BMC HEALTH SERV RES, V11, DOI 10.1186-1472-6963-11-45; El-Jardali Fadi, 2007, Hum Resour Health, V5, P9, DOI 10.1186-1478-4491-5-9; El-Jardali F, 2010, INT J QUAL HEALTH C, V22, P386, DOI 10.1093-intqhc-mzq047; El-Jardali F, 2008, INT J QUAL HEALTH C, V20, P363, DOI 10.1093-intqhc-mzn023; Field A., 2009, DISCOVERING STAT USI; Ginsburg LR, 2010, HEALTH SERV RES, V45, P607, DOI 10.1111-j.1475-6773.2010.01102.x; Hellings Johan, 2007, Int J Health Care Qual Assur, V20, P620, DOI 10.1108-09526860710822752; Montagu D, 2003, ACCREDITATION OTHER; Nieva V, 2009, QUAL SAF HEALTH CARE, V12, pii17; Sanders J, 2007, ABC PATIENT SAFETY; Smits M, 2009, QUAL SAF HEALTH CARE, V18, P292, DOI 10.1136-qshc.2007.025965; Sorra J, 2009, AHRQ PUBLICATION, V09-0030; Sorra J, 2011, AHRQ PUBLICATION, V11-0030; Sorra J.S., 2004, AHRQ PUBLICATION; VanGeest JB, 2003, 3 NAT PAT SAF FDN; World Alliance for Patient Safety, 2008, SUMM EV PAT SAF IMPL
dc.description.citedTotWOSCount 2
dc.description.citedWOSCount 2
dc.format.extentCount 1
dc.identifier.articleNo 122
dc.identifier.scopusID 84898480184
dc.publisher.address 236 GRAYS INN RD, FLOOR 6, LONDON WC1X 8HL, ENGLAND
dc.relation.ispartOfISOAbbr BMC Health Serv. Res.
dc.relation.ispartofPubTitle BMC Health Services Research
dc.relation.ispartofPubTitleAbbr BMC Health Serv. Res.
dc.relation.ispartOfVolume 14
dc.source.ID WOS:000333555200001
dc.type.publication Journal
dc.subject.otherKeywordPlus ACCREDITATION
dc.subject.otherWOS Health Care Sciences and Services

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