Evolution of ISO 9000 and its impact on firms' performance : a case study of Lebanese firms - by Mohammed Hussein Shehab.
Abstract
Since it was originally conceived in 1987, some 250,000 organizations around the world have registered to ISO 9000, a series of international standards that establish Quality Management System (QMS) requirements. ISO 9000, far and away, is the most influe
Description
Project (M.E.M.)--Engineering Management Program, AUB, 2003.;"First Reader: Dr. Toufic Mezher, Associate Professor, Engineering Management Second Reader: Dr. Moueen Salameh, Professor, Engineering Management."
Bibliography : leaves 126-127.
Bibliography : leaves 126-127.