Capacity planning in the banking sector : case study of an eminent Islamic bank - by Marwan Malek Maatouk.
Abstract
Recent years have witnessed an increasing focus on multi-channel banking initiatives. With technology being more competent and affordable than ever, banks are using more technological solutions to improve their operational efficiency. Customers, especiall
Description
Project (M.B.A.)--American University of Beirut, Suliman S. Olayan School of Business, 2011.;"First Reader : Dr. Walid Nasr, Assistant Professor, Suliman S. Olayan School of Business Second Reader : Dr. Abdel Latef Anouze, Assistant Professor, Suliman S.
Includes bibliographical references (leaves 91-92)
Includes bibliographical references (leaves 91-92)