A case study of designed systems versus actual usage practices : exploring computer workarounds in a Mediterranean financial services organization - by Rawane Wassim Fathallah.
Abstract
Previous research on computer workarounds has often treated it tangentially. Recent literature has focused on workaround practices in the context of workplace environments. However, literature has been less concerned with linking the actual workaround pra
Description
Project (M.B.A.)--American University of Beirut, Suliman S. Olayan School of Business, 2011.;"First Reader : Dr. Bizhan Azad, Assistant Professor, Suliman S. Olayan School of Business Second Reader : Dr. Dima Jamali, Associate Professor, Suliman S. Ola
Includes bibliographical references (leaves 65-67)
Includes bibliographical references (leaves 65-67)