The importance of customer relationship management (CRM) adoption in financial services sector big banks in Lebanon - by Yasmine Bassam Berbir
| dc.contributor.author | Berbir, Yasmine Bassam | |
| dc.contributor.department | American University of Beirut. School of Business | |
| dc.date | 2002 | |
| dc.date.accessioned | 2012-06-13T07:05:40Z | |
| dc.date.available | 2012-06-13T07:05:40Z | |
| dc.date.issued | 2002 | |
| dc.description | Project (M.B.A.) | |
| dc.description | Bibliography : leaves 74-77. | |
| dc.format.extent | x, 77 leaves : ill. | |
| dc.identifier.uri | http://hdl.handle.net/10938/6251 | |
| dc.language.iso | en | |
| dc.relation.ispartof | Theses, Dissertations, and Projects | |
| dc.subject.classification | Pj:001012 AUBNO | |
| dc.subject.lcsh | Banks and banking -- Lebanon | |
| dc.subject.lcsh | Customer relations -- Lebanon -- Marketing | |
| dc.subject.lcsh | Customer relations -- Lebanon -- Management | |
| dc.title | The importance of customer relationship management (CRM) adoption in financial services sector big banks in Lebanon - by Yasmine Bassam Berbir | |
| dc.type | Project |