Middle East Airlines : filling the training gap -

Abstract

The field project starts with a case that first presents Middle East Airlines that was able to regain its strengths and position in the market after both of them were in extreme jeopardy. Starting with a description of how MEA’s losses that forecasted its near downfall and moving to its successful recovery through the new chairperson’s vision, the case portrays MEA as a survivor that is seeking more success. The case moves on to describe MEA’s important aim of maintaining its high standards of safety and its concern with planning its next training initiatives. The strategic value of training and the proper execution of its early stages is then introduced, before ending the case with the aviation’s industry safety matters and some considerations about human-automation interaction. The aim of the case is to give graduate and under-graduate level students the chance to apply their knowledge about training needs analysis - a fundamental stage in the process of developing training modules- in order to make them more effective at designing tailored training programs. Moreover, students will be exposed to various evidence-based decisions that revolve around choosing a training topic and developing a program that targets it. As for the attached teaching notes, they provide instructors with suggested ways to approach the questions of the case that can assist them in delivering the material with an optimal learning experience.