Total Quality Management is becoming an ever so essential element of business op erations. Applications of TQM concepts are sought by companies seeking to improv e the quality of the products or services they offer. In Lebanon, TQM is still a new science
Description:
Project (M.B.A.)--American University of Beirut, Suliman S. Olayan School of Business, 2007.;"First Reader : Dr. Imad Zbib, Assistant Professor, Suliman S. Olayan School of Business--Second Reader : Mr. Antoine Sabbagh, Instructor, Suliman S. Olayan Schoo
