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EGovernment as a means to customer satisfaction a case study of Bahrain - by Mona Hassan Elkhatib
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| dc.contributor.author | Elkhatib, Mona Hassan |
| dc.date.accessioned | 2012-06-13T07:31:53Z |
| dc.date.available | 2012-06-13T07:31:53Z |
| dc.date.issued | 2010 |
| dc.identifier.uri | http://hdl.handle.net/10938/8398 |
| dc.description | Thesis (M.A.)--American University of Beirut, Dept. of Political Studies and Public Administration, 2010.;"Advisor : Dr. Hiba Khodr, Assistant Professor , Political Studies and Public Administration--Member of Committee : Dr. Hilal Khashan, Professor ,Pol |
| dc.description | Bibliography : leaves 66-69. |
| dc.description.abstract | eGovernment has introduced changes to the lives of Bahrainis in the way they communicate and view the world. In the past, government officials and civil servants would take their time in processing documents while the customer tolerated and accepted it is |
| dc.format.extent | x, 69 leaves : col. ill. 30 cm. |
| dc.language.iso | eng |
| dc.relation.ispartof | Theses, Dissertations, and Projects |
| dc.subject.classification | T:005340 AUBNO |
| dc.subject.lcsh | Internet in public administration -- Bahrain -- Case studies |
| dc.subject.lcsh | Consumer satisfaction -- Bahrain -- Case studies |
| dc.subject.lcsh | Electronic government information -- Bahrain -- Case studies |
| dc.title | EGovernment as a means to customer satisfaction a case study of Bahrain - by Mona Hassan Elkhatib |
| dc.type | Thesis |
| dc.contributor.department | American University of Beirut. Faculty of Arts and Sciences. Department of Political Studies and Public Administration |
