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User vs. developer conflict during systems development : exploring how systems are made workable in practice using a frame lens in a Mediterranean organization - by Maher Abed Al Majeed Shehab.

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dc.contributor.author Shehab, Maher Abed Al Majeed.
dc.date.accessioned 2012-06-13T07:35:41Z
dc.date.available 2012-06-13T07:35:41Z
dc.date.issued 2011
dc.identifier.uri http://hdl.handle.net/10938/8722
dc.description Project (M.B.A.)--American University of Beirut, Suliman S. Olayan School of Business, 2011.;"First Reader : Dr. Bizhan Azad, Assistant Professor, Suliman S. Olayan School of Business Second Reader : Dr. Nelson King, Assistant Professor, Suliman S. Olay
dc.description Includes bibliographical references (leaves 80-83)
dc.description.abstract Traditional IT implementation literature either equates “success” with obtaining “perfect” requirements or acknowledges the existence of conflict between users and developers as a cause of “failure”. Neither of these theoretical lenses recognize that diff
dc.format.extent xii, 83 leaves : ill. 30 cm.
dc.language.iso eng
dc.relation.ispartof Theses, Dissertations, and Projects
dc.subject.classification Pj:001632 AUBNO
dc.subject.lcsh Information technology.
dc.subject.lcsh Banks and banking.
dc.subject.lcsh Conflict management.
dc.subject.lcsh Negotiation in business.
dc.title User vs. developer conflict during systems development : exploring how systems are made workable in practice using a frame lens in a Mediterranean organization - by Maher Abed Al Majeed Shehab.
dc.type Project
dc.contributor.department American University of Beirut. Suliman S. Olayan School of Business.


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