A case study of designed systems versus actual usage practices : exploring computer workarounds in a Mediterranean financial services organization - by Rawane Wassim Fathallah.

Fathallah, Rawane Wassim.

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A case study of designed systems versus actual usage practices : exploring computer workarounds in a Mediterranean financial services organization - by Rawane Wassim Fathallah.

Fathallah, Rawane Wassim.

URI: http://hdl.handle.net/10938/8738

Date: 2011

Abstract:

Previous research on computer workarounds has often treated it tangentially. Recent literature has focused on workaround practices in the context of workplace environments. However, literature has been less concerned with linking the actual workaround pra

Description:

Project (M.B.A.)--American University of Beirut, Suliman S. Olayan School of Business, 2011.;"First Reader : Dr. Bizhan Azad, Assistant Professor, Suliman S. Olayan School of Business Second Reader : Dr. Dima Jamali, Associate Professor, Suliman S. Ola

Includes bibliographical references (leaves 65-67)

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A case study of designed systems versus actual usage practices : exploring computer workarounds in a Mediterranean financial services organization - by Rawane Wassim Fathallah.

A case study of designed systems versus actual usage practices : exploring computer workarounds in a Mediterranean financial services organization - by Rawane Wassim Fathallah.

Abstract:

Description:

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